Orders are processed and shipped within 3 business days after payment is authorized. Once your order has shipped, you’ll receive a confirmation email with tracking information.
📦 Shipping Rates (Canada & US)
FREE shipping on orders over $75
FLAT rate $9.99 on orders under $75
🚚 Estimated Delivery Times
After your order ships, delivery typically takes 3–7 business days, depending on your location and the shipping carrier. We work with a variety of trusted carriers, and delivery times are based on standard service estimates provided by these carriers. Please allow a little extra time during holidays or due to unexpected delays.
🌟 Local Delivery Option
If you’re located in North Vancouver, West Vancouver, or the Red Deer area, please email us before placing your online order to check if free local delivery is available. While it’s not always possible, we do our best to make it happen!
We truly appreciate your patience and support as we work hard to get your pawsome products to you as quickly as possible!