Terms of Service (“Terms”)
Please read these Terms of Service (“Terms”, “Terms of Service”) carefully before using the https://www.bobthedog.ca website (the “Service”) operated by BobTheDog.ca (“us”, “we”, or “our”).
Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service.
By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service.
We may terminate or suspend access to our Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.
All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.
Links To Other Web Sites
Our Service may contain links to third-party web sites or services that are not owned or controlled by BobTheDog.ca
BobTheDog.ca has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that BobTheDog.ca shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services.
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 30 days’ notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.
If you have any questions about these Terms, please contact us.
What Do We Do With Your Information?
When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.
With your permission, we may send you emails about our store, new products and other updates. We do not share this information with any third parties.
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, it is implied that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
Can I withdraw my consent?
If you change your mind, you may withdraw your consent for us to contact you at any time, by contacting us at firstname.lastname@example.org, or unsubscribing from any newsletter or update we send you.
Our store is hosted by Vernon Websites using WordPress and WooCommerce. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
Your data is stored through Vernon Website’s data storage, databases and the WordPress – WooCommerce application. They store your data on a secure server behind a firewall. They may also use cookie and tracking technology depending on the website’s features.
Cookie and tracking technology are useful for gathering information such as browser type and operating system, tracking the number of visitors to the site, and understanding how visitors use the site. Cookies can also help customize the site for visitors.
Personal information cannot be collected via cookies and other tracking technology; however, if you previously provided personally identifiable information, cookies may be tied to such information. Aggregate cookie and tracking information may be shared with third parties.
Bob the Dog accepts payments through Visa, Mastercard and American Express.
At this time, we only accept Canadian dollars. We apologize for any inconveniences.
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
At Bob the Dog, we know that you expect only the best, and we aim to ensure quality with all of our deliveries.
However, we also know that things can go wrong from time to time. If you find any damaged or missing items, please be sure to contact our support team. We’re from the Customer is Always Right School of Thought and we want you and your pup to be happy.
On the flip side, when you are 100% satisfied with your purchase, we’d love if you could take the time to leave a product review letting us know how happy you are with our service!
Questions and Contact Information
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at email@example.com