Bob the Dog currently only ships in Canada, and we offer a $7 flat rate – or get free shipping on all orders over $50!
Orders are usually shipped within 2-3 business days after payment authorization. You will receive an email notification once the order is shipped.
The delivery time frame is approximately 3-7 business days using Expedited Parcel.
We greatly appreciate your patience and please know we are working hard to get you your order as
quickly as possible!
At Bob the Dog, we know that you expect only the best, and we aim to ensure quality with all of our deliveries. However, we also know that things can go wrong from time to time.
If you find any damaged or missing items, please be sure to contact our support team. We’re from the "Customer is Always Right" school of thought and we want you and your pup to be happy.
On the flip side, when you are 100% satisfied with your purchase, we’d love if you could take the time to leave a product review letting us know how happy you are with our service!
Bob the Dog accepts payments through Visa, Mastercard and American Express.
At this time, we only accept Canadian dollars. We apologize for any inconveniences.