Exchange Policy


At Bob the Dog, we know that you expect only the best, and we aim to ensure quality with all of our deliveries.

However, we also know that things can go wrong from time to time.  If you find any damaged or missing items, please be sure to contact our support team.  We’re from the Customer is Always Right School of Thought and we want you and your pup to be happy.  

On the flip side, when you are 100% satisfied with your purchase, we’d love if you could take the time to leave a product review letting us know how happy you are with our service!